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Archive for the ‘Patient safety’ Category

I just got some great news: Thomson Reuters has named Poudre Valley Health System one of the top 15 health systems in the country.

Compared to their peers, systems that earned that distinction saved more lives and caused fewer patient complications, followed industry-recommended standards of care more closely, made fewer patient safety errors, released patients half a day sooner and scored better on overall patient satisfaction, according to Thomson Reuters.

While patients, not awards, are what drives us at PVHS, we always appreciate it when outsiders validate the quality of care Poudre Valley Health System delivers to its patients.

Our press release includes more detail about what the ranking means and how Thomson Reuters calculated it.

Rulon

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Babies and kids everywhere—that’s how it was recently at a joyous event held by Poudre Valley Hospital.

We call the special event the Preemie Reunion because all of the kids have one thing in common: At one time they were premature or sickly infants treated in PVH’s neonatal intensive care unit.

Enjoying the Preemie Reunion: Twins Nora (left) and Lily with their parents, Corry and Emily Petersen, and Dr. Amy MacRitchie

The event has been held annually since the NICU opened in 2006. This year’s Preemie Reunion, attended by 420 kids and parents, had a safety theme so children and parents could learn about the availability of emergency response options in our community.

PVH’s ambulance service, Colorado State Patrol, Larimer County’s sheriff’s department, Poudre Fire Authority brought in emergency response vehicles to give educational tours. SafeKids of Larimer County also passed out safety information.

It’s exciting to see so many children coming back every year. It gives them and their parents the opportunity to reconnect with physicians and PVHS staff members who helped the babies get through those tough times when they were so small and fragile.

Without a doubt, some of the children may not have survived past infancy if not for the excellent care they received in the NICU.

More than 2,200 babies have been treated in the NICU.

Before the unit opened, infants in need of extreme care were transported to Denver hospitals for specialized treatment. The move to Denver could put a strain on a baby’s health as well as high stress on family members. So we decided to open the unit as a way to keep the babies and families in their home community.

The unit has a Level IIIa designation, one of the highest that can be achieved. PVH is the only hospital between Denver and Billings, Montana, that offers Level IIIa care.

Eamon Shaw (right) learns from Stephen Whitmore and Autumn Veggian, reserve EMTs with PVH's ambulance services, how an EKG machine works.

PVH staff members who provide the care—nurses, respiratory therapists, occupational therapists, and physical therapists—are extensively trained in neonate critical care. The hospital has state-of-the-art ventilators, cardiac monitors, isolettes, and other equipment specially designed to treat tiny, sick infants.

Next year’s Preemie Reunion is still in the planning stages. If you have or know anyone has a child cared for in the NICU, please send us an email at preemiereunion@pvhs.org to be on the mailing list for more information. The reunion is a time to celebrate life!

Rulon

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One of the greatest opportunities of being the president and CEO of Poudre Valley Health System is that I often receive the most sincere thank-you cards you can imagine.

I know that George Hayes, FACHE, president and CEO of the Medical Center of the Rockies, and Kevin Unger, FACHE, president and CEO of Poudre Valley Hospital, both receive a huge number as well.

However, George and the staff at MCR received one recently that was truly unique.

This is a YouTube video thank you from Don Koralewski and his family to thank the physicians, nurses and staff at MCR for their great care.

Honestly…how cool is this?

Make sure you watch until the end…the kids are adorable!

Thank you to the staff members who took care of Don and his family. I know all of our patients throughout the health system receive this same level of care. This makes me so proud!

Thanks all…and thanks for taking the time to send this, Don!

Rulon

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After long and hard consideration last year, PVHS made the decision to require mandatory flu vaccinations for PVHS employees. 

There was as much discussion on the topic as any that I have posted on my blog.  Many sincere, well-meaning people disagreed with the decision, and I appreciate the candor and willingness of employees who disagree to openly share their opinions.

With the flu season rapidly approaching, I was intrigued to see this communication from the American Hospital Association: AHA Endorses Patient Safety Policies Requiring Influenza Vaccination of Health Care Workers.

While this policy statement by the AHA confirms the decision made by PVHS well ahead of the rest of the industry, I know the topic remains a concern for many.

The PVHS policy in 2011-2012 will not change from last year. 

However, I do believe that it is important to note what others in the industry are doing, and to point out that, whether you agree or disagree, our only intent in creating this policy is to improve patient safety.

Rulon

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I wanted to point out some recent standards developed by The Joint Commission which give organizations the opportunity to incrementally improve their flu vaccination rate until they meet the highest standards of participation. The Joint Commission is an independent, nonprofit organization that accredits and certifies more than 18,000 healthcare organizations and programs in the U.S.

Among the proposed requirements are those for vaccine programs ambulatory care facilities, such as clinics,  and flu vaccine programs at hospitals.

Last year, 95.4 percent of PVHS staff received the flu vaccination. As I’ve written before, that bodes well for the safety of our patients, which in health care is our top priority.

I honestly believe that the people in our organization who opposed flu vaccination last year did so because they are good, honorable, reasonable people who disagreed with our decision. I also don’t think that there were any who were simply trying to make things more difficult. It is reasonable to assume, however, that we are heading to a point were one day soon, all healthcare workers in the United States will be required to have flu vaccinations if they want to stay in health care.

Rulon

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If you haven’t taken my advice from yesterday and gone to the Poudre Valley Health System Quality Festival, you’re missing out on seeing first-hand the numerous ways PVHS staff and physicians are working everyday to improve patient care.

It wraps up at Medical Center of the Rockies in Loveland today at 3 p.m., but you still have a chance to visit the festival at Poudre Valley Hospital in Fort Collins on Thursday and Friday:

  • Thursday, April 7: Poudre Valley Hospital (map) Cafe A, Fort Collins, 7 a.m. to 7 p.m.
  • Friday, April 8: Poudre Valley Hospital (map) Cafe A, Fort Collins, 7 a.m. to 3 p.m.

In the meantime, check out a photo gallery of the event so far.

Rulon

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We’re in health care to take care of people and our community. It’s pretty simple.

So when the American Nurses Association, which keeps the healthcare industry’s only database that helps other hospitals and healthcare providers nationwide make improvements in nursing and patient safety, says your two hospitals are among five nationally that consistently deliver outstanding nursing quality that improves patient care and safety, that’s a big win for our patients and our community.

That’s exactly what happened in Miami this morning, when the ANA announced that Medical Center of the Rockies and Poudre Valley Hospital were among five U.S. hospitals receiving the NDNQI Award for Outstanding Nursing Quality. MCR earned the award for community hospitals, while PVH earned the award for teaching hospitals.

The award recognizes the top five of more than 1,700 hospitals nationwide that report results to the database. The database allows nursing units to compare their performance to similar units at other hospitals at the local, state, regional, and national levels. Hospital-acquired pressure ulcers, patient falls with injury, infections acquired as a result of hospitalization and nurse turnover are among indicators tracked.

“The common traits of the award-winning hospitals are strong leadership, teamwork, commitment to ongoing improvement in patient care quality, continuous staff education and efficient use of resources,” said ANA President Karen A. Daley.

PVH, maybe not coincidentally, was the first hospital to receive the award after it was created in 2008. This was PVH’s fourth consecutive year receiving the award.

Medical Center of the Rockies, which isn’t even four years old yet, earned the NDNQI award for the first time. The PVHS Facebook page has a picture of the happy first-time recipients.

Congratulations to PVH and MCR, to the nurses and staff that make them the incredible hospitals they are, and most importantly to our patients and community, who are the reason we come to work each day.

Rulon

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Several years ago the Harvard Business Review printed an article about how quality of care improves as those providing the care do more and more.  If you subscribe to that theory, then there is no where else in Colorado you should trust with your robotic surgery….and there is no close second!

What a thrill it was today to celebrate the 2000th robotic surgery within the Poudre Valley Health System.  If you were not a part of the live chat or twittercast today, you can get the details at www.pvhs.org/robo2K. PVHS has done nearly double what any other facility in the state has done…which makes the PVHS robotic surgery program easily the most experienced in the state.  Why would anyone go anywhere else?

Thanks to Dr. Warren James, who performed the procedure today at Poudre Valley Hospital, and to Dr. Stephen Brutscher, who will perform a prostatectomy Thursday at Medical Center of the Rockies, again to be broadcast on Twitter and at pvhs.org/Robo2K, for their effort and support. They and their partners at The Women’s Clinic and Urology Center of the Rockies, along with several other physicians, have driven this program from the beginning.  Thanks also to the great staff at PVH and MCR for their working to distinguish this program.  Along with our friends at Intuitive Surgical we thrilled to lead the way in robotic surgery in Colorado.  Honestly…I’m not sure why you would go anywhere else!

Rulon

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Poudre Valley Hospital got some great news this month that also has a big impact on stroke patients in northern Colorado.

The Joint Commission, which measures the quality of health programs nationwide, announced that Poudre Valley Hospital earned the Gold Seal of Approval Award for certification as a primary stroke center. PVH is now the only advanced stroke center north of Denver and one of 10 in Colorado.

The certification means PVH delivers the type of care for stroke patients that can significantly improve outcomes for those patients, according to The Joint Commission. It’s also a testament to the incredible skill and dedication by care providers at PVH.

As Dr. Gerald McIntosh, medical director of PVH’s stroke program and a neurologist with Neurology Associates of Northern Colorado, points out, “With a stroke, time lost is brain lost.”

That’s why incoming patients with stroke symptoms are evaluated immediately in the emergency room and treated by a team of neurologists, ER physicians and nurses, and specialists from such areas as radiology, pharmacy and laboratory. The patient undergoes diagnosis through computer tomography scanning within 20 minutes of arriving in the ER.

Great job, PVH.

Rulon

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The Joint Commission is the organization which is tasked with evaluating hospitals throughout the world.  Representatives show up without notice at hospitals throughout the world to inspect how care is provided.  This process provides an unbiased assessment of hospitals, and assures patients and government officials of the standards of care within a hospital.

As luck would have it, The Joint Commission survey team came to Medical Center of the Rockies on Tuesday morning, and left Thursday afternoon.  As you would expect, the comments about MCR were very positive.  In fact, one of the survey team commented that if they lived closer, they would come to MCR for their care!  How about that! :)   In fact, they even said to a group of employees, “if you are thinking of leaving MCR, don’t! We see facilities across the country, and this is one of the most beautiful we have ever visited.” Very nice of them!

Although I know it is a sensitive topic, they also complimented PVHS on our flu vaccination policy, saying that it was clearly in the best interest of the patient, and mirrored identically The Joint Commission flu vaccination policy which they recently adopted as well.

Congratulations to the staff at MCR for being so prepared.  This means that both MCR and PVH are Joint Commission accredited organizations, both are designated by The American Nurses Association as Magnet facilities, both are Baldrige Award winning organizations…and the list goes on.  Northern Colorado is well served by the dedicated staff of the entire Poudre Valley Health System!

Rulon

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